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The 6 Factors of Digital Transformation

By Alastair Jupp 14th June 2019 6 Factors, Blog 0 Comments
Running/leading/partaking in a digital transformation project? Have a digital product idea you are looking to make a reality? Read on about the 6-factor approach designed specifically to support you with the pre-work, execution and ultimately the success of your digital projects...
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The StrangerToAdvocate Journey

By Alastair Jupp 21st May 2020 Blog, StrangertoAdvocate 0 Comments
The Fundamental Objective of Every Business is to convert a stranger into a brand advocate. Break this down into its elements and deliver for your business....
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Can ‘As A Service’ Billing Model be applied to any Product?

By Alastair Jupp 14th August 2019 Blog, Profit 0 Comments
So, it seems Nike is getting in on the ‘As A Service’ act with its Nike Adventure Club trainers for kids program. Which begs the question, are there any products or services that cannot be sold through an ‘As A Service’...
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Factor 1 – Innovation Management. How to Harvest, Identify, Refine and Propose Your Ideas

By Alastair Jupp 24th July 2019 6 Factors, Blog 0 Comments
How to Harvest new ideas Identify the winning idea Refine the chosen idea Propose the idea to others Innovation is a common conversation in a lot of organizations, a buzz word that is added to many a presentation, business report or...
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Factor 2 – Market, Marketing and Sales

By Alastair Jupp 23rd July 2019 6 Factors, Blog 0 Comments
A suitable market and a sales & marketing strategy, the 2 key elements in Factor 2. Whilst intrinsically linked they require different skills, choices, and approaches. Establishing a suitable market should be based on research, a lot of research…. get it...
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Factor 6 – Shaping The Right Culture & Leadership For Your Business

By Alastair Jupp 22nd July 2019 6 Factors, Blog 0 Comments
Company culture is not something new business leaders consider, particularly in the early phases of a career or within a startup. It is becoming more and more prevalent with the changing of cultures in our lives, more readily available subject matter...
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How to do Business Process Mapping

By Alastair Jupp 22nd July 2019 Blog 0 Comments
Are you looking to improve your business process, build a new product, save cost or understand customers product requirements? Then business process mapping is an essential tool to do this...
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Essential Workshop meeting Equipment for Facilitators

By Alastair Jupp 25th June 2019 Blog 0 Comments
Workshop meeting equipment recommendations for anyone facilitating a workshop particularly if it includes any form of process mapping. Have you been tasked with running a workshop? Need to facilitate a discovery session? The key to running a workshop is to have...
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Factor 3 – The Who, What, Where, When, Why, How and How Much of Making Profit

By Alastair Jupp 18th June 2019 6 Factors, Blog 0 Comments
Build solid REVENUE channels Optimize COSTS One of the best ways to think through a problem is the use of the 7 key questions, Who, What, Where, When, Why, How and How much and when it comes to revenue generation these...
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Step 4 IntelligentCX Digital Platform – Platform 1 Please

By Alastair Jupp 7th August 2017 Delivery 1 Comment
IntelligentCX Digital Platform
The digital platform is key to creating an IntelligentCX, the approach being proposed is one of many but found to be a great approach to enabling a platform which is scalable allowing multiple use case front ends to be built on...
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